order processing time
You will receive an automated order confirmation via email. Subject to availability and receipt of payment, requests will be processed within 1 business day.
DELIVERIES – TIMELINES AND COSTS
All of our deliveries are via 3rd party courier partners. Costs and delivery timelines are as follows:
- Central Cape Town (*1): 1-2 business days. R30 for delivery. Free for orders over R300.
- Greater Cape Town (*2): 2-3 business days. R45 for delivery. Free for orders over R500.
- Other South Africa: 3-6 business days (3-4 days for major centres). R65 for delivery. Free for orders over R500.
*1 = 7925, 8000, 8001, 8005
*2 = 7100, 7405, 7441, 7455, 7460, 7500, 7530, 7550, 7560, 7700, 7708, 7750, 7764, 7780, 7784, 7785, 7800, 7806, 7941, 7945
While we and our courier partners do our best to meet these timelines, occasional delays due to COVID-19 are possible. We apologize in advance.
For any issues with your delivery, please contact us at 021 421 1000 or firstname.lastname@example.org and we will track your shipment for you. Please have your order number in hand to make this process more efficient.
The offering on this website is available to South African clients only at this time.
Click to see our Refund & Return Policy.
Click to see our general Terms & Conditions.